SERVICE & PARTS

Our singular focus is to help you maintain peak operational performance year in and year out. From the first day you purchase a Hydracore product, our team becomes an extension of your team. Whether you acquire a single pump or multiple drills, our commitment remains the same. We will do our part to ensure that your Hydracore product gets into service properly and stays in service.

WE’RE THERE WHEN & WHERE YOU NEED US

  • Our commitment is 24/7—we understand the importance and value of time.
  • Lifetime phone and email support is included with all Hydracore equipment
  • Worldwide onsite start-up support is included with all drill sales
  • Worldwide onsite technical service is always available
  • The convenience of Virtual service is always available

 

We are also dedicated to ensuring that you have all the parts you require to keep your drills turning and your pumps pumping.

 

PARTS WHEN AND WHERE YOU NEED THEM

  • We maintain a multi-million-dollar inventory of critical parts for most of our products ensuring availability for our customers.
  • All inventory is catalogued with our state-of-the-art ERP system.
  • Our location (30 minutes from the Vancouver International Airport) facilitates same-day air shipments.
  • We are also located 30 minutes from the Port of Vancouver which eases scheduling for container shipments.